Showing 1 - 5 of 5 Results
1.
The Service Management Course: Cases and Readings by Sasser, W. Earl, Jr., Hart,... ISBN: 9780029140918 List Price: $45.00
2.
Value Profit Chain Treat Employees Like Customers and Customers Like Employees by Heskett, James L., Sasser, ... ISBN: 9780743225694 List Price: $35.00
3.
What Great Service Leaders Know and Do : Creating Breakthroughs in Service Firms by Heskett, James L., Sasser, ... ISBN: 9781626565845
5.
Business Policy - BUS 400 - Bryant University Management by Sunil Gupta, Kerry Herman, ... ISBN: 9781121257825